Frequently Asked Questions
Everything you need to know to make your house a home.
What is the typical shipping timeframe for furniture?
Most of our home decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for specialized white-glove delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Flourish ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international interior lovers soon.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, sustainability is at the heart of Flourish. We partner with artisans who use FSC-certified timber and reclaimed wood to minimize our environmental footprint.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger home investments.